Our client SRC Engineering is a Canadian, multi-discipline engineering consulting firm delivering project work across electrical and mechanical services. Their teams operate in a project-based delivery model where accurate time capture and clean billing support both profitability and client trust. As the firm grew, they needed a more reliable way to capture time, reduce month end administrative load, and produce invoice ready summaries without relying on spreadsheets and manual reconciliation.
Timesheets were being captured through an Excel-based process that required staff to manually enter hours against project numbers and types of work, then rely on internal staff to compile and reconcile information at month end. This created friction in three places: time entry, timesheet compilation, and invoice preparation.
West X delivered a timesheet management solution that replaced spreadsheet-based entry and month-end compilation with a structured app experience and automated outputs. The goal was to reduce admin effort, improve billing accuracy, and provide better visibility into project work without adding operational overhead.
SRC Engineering moved from a manual, spreadsheet-based process to a streamlined system that reduced administrative effort, improved billing accuracy, and created a more reliable foundation for project reporting. Time entry became faster and more consistent for employees, while structured review reduced downstream corrections. Month end processing became significantly easier because timesheets and billing summaries were generated in a repeatable way instead of being manually assembled. Management gained clearer visibility into hours and project activity, enabling faster decision making and better control over billing and delivery performance.
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