Our client Cardston County is a rural municipal organization in Southern Alberta with a wide geographic service area and teams working across public works, operations, and administrative services. A large portion of their workforce operates in the field, including seasonal and role-based staff who need a practical way to capture time while on the job.
Accurate time entry is critical, but so is keeping payroll predictable and compliant. They needed a mobile-friendly way for field teams to submit time quickly, while giving supervisors and administration a structured way to review, approve, and export payroll ready data without chasing paper or spreadsheets.
The existing timesheet process was manual and approval heavy. Employees submitted time on a weekly cycle, approvals moved through multiple layers, and payroll staff had to key in data and reconcile it under tight cutoff dates. Different employee groups followed different pay periods and hour rules, increasing complexity and the risk of errors.
West X delivered a timekeeping solution built around two experiences: one optimized for field entry, and one optimized for supervisory review and payroll processing.
Cardston County moved from a manual, hard-to-scale timesheet process to a structured system that works for both field staff and administration. Field teams gained a faster way to submit accurate time without friction. Supervisors gained a clean approval workflow that reduced follow-up effort. Payroll gained more consistent, export-ready data to support faster processing and fewer corrections. Management gained improved visibility into submission status, approvals, and bottlenecks, helping payroll run with more confidence and less operational overhead.
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