Our client is a public school district in British Columbia supporting a large, distributed workforce across schools, departments, and operational teams. The district serves approximately 6,500–7,000 students, operates ~17 schools, and employs roughly ~900+ staff. They rely heavily on Microsoft 365 for communication and collaboration, while still maintaining significant use of traditional file servers and other distributed platforms such as Scholantis and PowerSchool. This created a fragmented employee experience across systems and made it difficult to standardize how information is stored, shared, and governed.
As usage grew over time, the Microsoft 365 environment expanded without a consistent governance model. The district needed a practical assessment that established a clear baseline and produced an executable roadmap especially before investing further in a modern intranet and SharePoint architecture.
The district’s Microsoft 365 environment had grown organically and was showing clear signs of sprawl and inconsistent controls. Security posture and configuration required attention, with a low secure score and a backlog of recommended improvements. Adoption of core productivity tools was also uneven, which typically indicates staff are relying on workarounds, duplicating information, and storing content across disconnected locations especially when file servers remain heavily used alongside Microsoft 365.
West X completed a structured Microsoft 365 tenant assessment to establish a clear baseline across security, governance, adoption, and SharePoint architecture while accounting for the district’s broader ecosystem of file servers and distributed platforms. The goal was to produce a roadmap tied to operational outcomes, not just configuration best practices.
The district received an actionable view of their Microsoft 365 environment, with clear. The assessment created a starting point for improving security posture, tightening external sharing controls, and reducing privileged access risk. It also established the strategy needed to move from an unstructured site landscape to a navigable, governable intranet model that can scale across schools and departments without creating more sprawl. Most importantly, the roadmap aligned platform decisions to business outcomes: safer collaboration, clearer ownership, reduced fragmentation across file servers and distributed systems, and a foundation for future portal and communications work without rework.
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