West X delivers managed print services to help your small and medium businesses (SMBs) centralize management of all your devices—including office printers, office copiers and multifunction printers from multiple manufacturers.

What can Managed Print Services do for me?

With centralized management of your networked print devices you can scale your Managed Print Services solution for your team, department, or company-wide requirements, and balance business needs with budget realities:

  • Cut costs on printing consumables, service, and your cost-per-page
  • Reduce energy consumption through device consolidation
  • Reduce waste by ordering the supplies you need with no “leftovers”
  • Free up IT resources for more mission-critical tasks rather than installing, supporting and maintaining print devices
  • Ensure devices stay up-to-date through remote maintenance and lifecycle management
  • Control and forecast budgets accurately by setting your printing and supply costs up-front

Our highly trained Managed Print Services experts will maximize your cost savings and continually fine-tune your output fleet for optimal productivity. They’ll also use proactive monitoring tools to predict and resolve potential issues. Best of all, they can completely customize service offerings to your unique business needs.

How flexible is our Managed Print Services solution? (MPS)

Very flexible. West X can design a solution for any group of printing devices on your network. Our comprehensive solution supports all brands of networked office printers and multifunction printers—monochrome and colour.

How does Managed Print Services improve your print environment?

Simplified accounting. Managed Print Services customers receive a monthly, itemized invoice for the number and type of prints made across their print fleet. It includes everything needed to accurately review, reconcile, and forecast your office printing budget. Cumulative data helps you identify excess printing trouble spots and make appropriate adjustments.

A fixed cost-per-page. In an un-managed environment, every document printed uses a variable amount of ink or toner. You pay a different price for every print. Service calls are unpredictable and typically support minimum thresholds for multiple service vendors. With Managed Print Services all your variable expenses are consolidated. Customers pay a fixed cost-per-page that reduces your overall expenditures.

Ease of use, peace of mind. Managed Print Services also saves soft dollars by simplifying ordering and vendor management of multiple suppliers. With Managed Print Services there’s no need to keep an inventory of supplies on hand. You get next-day delivery whenever any device requires more. With our Managed Print Services Assistant print monitoring software you get real-time visibility of your networked print fleet and can order supplies or service online from a single, dedicated supplier.

How much support is available?

Service and support. 

West X offers maintenance, on-site service and technical support to ensure that you get dependable, professional printing when you need it.

Customized for your needs. Whether you’re looking for cost savings on device acquisition, ongoing print costs, high-volume, or high-coverage printing environments, West X will design a solution that fits your needs.

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